Our solution for emergency call & service centers supports the connection of unlimited digivod recorders. We support the connection via DynDNS and from Version 3.5 also dedicated VPN servers.
Alarms are forwarded in real time and reliably. After a connection failure, the transmission is automatically repeated so that no alarms are lost in the control panel. Alarms can be taken over directly from existing transaction processing systems such as AMWIN.
Alternatively, digivod also offers alarm management itself: Depending on the alarm type and even on the location, the control center can store dedicated workflows with pre-defined instructions. Of course, actions such as export, notifications or automatic opening of camera images are also possible.
Already existing interfaces u. a. to AMWIN enable seamless integration into existing systems. A connection to other systems can be integrated quickly.